How to resolve my PayPal account limitations (Fast and correct way)
Open payment gateway 
Updated on January 11 
Verified by GLA Experts 
Follow GLA on 
Follow GLA on 
Managing your cash flow smoothly is always important. If your company does e-commerce or dropshipping, this becomes even more crucial—especially when most of your revenue comes through payment gateways like PayPal or Stripe.
But what happens if PayPal places a limit on your account? Many sellers on e-commerce platforms face this issue. So, how should you handle it when PayPal is limited?
In this article, GLA will explain what a PayPal limit is and what your company can do to remove it.
1. What is PayPal Limit? What is the reason behind PayPal account being limited?
1.1 What is PayPal Limit?
PayPal Limit, or PayPal account limit, is a restriction applied by the PayPal payment gateway to a specific account, which can prevent financial transactions such as withdrawing, sending or receiving money. When a Seller's PayPal account is limited, this means that PayPal has prevented the Seller from making financial transactions such as withdrawing, sending or receiving money.
PayPal Limit is a policy of PayPal to protect users from potential dangers when transacting such as fraud, scams, terrorism, money laundering, etc. and ensure the reputation of PayPal as the most reputable payment gateway in the world.
1.2 What is the reason behind PayPal account limitation?
There are many reasons why a Business’s PayPal account may be limited. To remove the PayPal Limit, the Business needs to understand why the account was limited in the first place. GLA has found that these are the common reasons behind PayPal account limitations:
1. Paypal Limit occurs when there is unauthorized access to the Business's Paypal account.
Paypal will limit your Paypal account if Paypal believes that an unauthorized person is using your Paypal account. As a result, your Paypal account will be limited to protect you while we check for suspicious transactions.
Paypal Limit will also occur when the debit card or credit card associated with the Paypal account reports that someone has used the card or bank account without the Business's permission.
2. Paypal Limit is applied when Paypal account does not comply with Paypal's requirements and regulations.
Paypal Limit will also be applied when the Business Paypal account does not comply with the regulations and sales policies of PayPal. The most obvious case of non-compliance is when the Business sells illegal items, items that infringe copyright (trademark). At that time, the Paypal account will be limited to conduct an in-depth investigation of the business activities before removing the Paypal Limit.
Businesses can refer to the accepted Paypal usage policy (Acceptable Use Policy) of Paypal for more details on Paypal's requirements and regulations to comply with.
3. Paypal account is limited when Paypal suspects the business activities and transactions of the Enterprise.
Suspicions that a Paypal account has unhealthy business and transaction activities can come from many causes. The main cause is when the Business account has many complaints and compensation requests. Other common causes are a rapid increase in sales, erratic changes in the number of sales or when the Business starts trading in high-end items such as jewelry.
All of the above reasons are grounds for a PayPal account to be limited (PayPal Limit) to allow the PayPal investigation department time to review the account.
2. How can you remove your PayPal account limitations?
The time it takes to remove a PayPal Limit will vary significantly depending on the initial issue the Business encountered before the account was limited. The most optimal and effective solution to quickly remove the PayPal Limit for Individuals/Businesses is for the Business to send the information requested by PayPal when the account was limited. PayPal will respond to the Business within the next 3 days or less.
In addition, in case the PayPal Limit occurs due to the reasons mentioned above in the article, another solution that the Business can implement is to contact PayPal directly to get the most appropriate instructions to remove the PayPal Limit.
Besides, another solution that Businesses can implement to remove PayPal Limit for Individuals/Businesses can be done as follows:
Step 1: As soon as the PayPal account is limited, the Business can log in to the PayPal account, go to the Resolution Center page to find out the details about the reason for the PayPal Limit of the Business account.
Step 2: Prepare the necessary information to remove the PayPal Limit. Depending on each case, the information required by PayPal to remove the PayPal Limit for Individuals/Businesses will be different. In general, the necessary information that PayPal requires includes:
- Transaction information;
- Payment invoice;
- Personal passport;
- Other supporting documents such as utility bills, property lease agreements, etc.;
Note: Businesses can completely comply with the requirements set out by PayPal but still have a high possibility of not being approved to remove the PayPal Limit for their Business account. Therefore, Businesses should look for a reputable unit like GLA to support removing the PayPal Limit quickly and effectively, allowing Businesses to start their business immediately.
GLA will advise, guide, and support businesses with all the necessary information and documents to remove PayPal Limit with a high probability of success, suitable for each difficult problem of the business.
3. How can GLA help you remove your PayPal account limitations?
Understanding the frustration and inconvenience that PayPal Limits can cause, GLA will work with Businesses to quickly and effectively remove PayPal Limits.
GLA has many years of experience and high quality services to support removing PayPal Limit for Individuals/Businesses. GLA experts will support and answer questions for Businesses on every step of the way to remove PayPal Limit.
- PayPal account opening strategy consulting, PayPal Business, remove liquidity limits (Limits), Underwriting;
- Upgrade account PayPal Business VIP, sign up for PayPal Pro, subscribe to premium services;
- Support PayPal account management and maintenance, dispute resolution guidance, and optimization of international money transfers;
- Support businesses to register, open, and authenticate international payment accounts such as PayPal, Stripe, etc.;
- Support businesses to register, open, and authenticate physical bank accounts and online banking accounts at financial centers in Singapore and the US;
4. FAQs about PayPal account limitations
1. Why is my Business PayPal account limited?
To know how to remove PayPal Limit, Businesses need to know the reasons for PayPal Limit. In general, the most common reasons are:
- PayPal Limit occurs when there is unauthorized access to the Business' PayPal account;
- PayPal Limit is applied when the PayPal account does not comply with PayPal's requirements and regulations;
- PayPal accounts are limited when PayPal suspects the business activities and transactions of the Enterprise.
2. When will PayPal remove the PayPal Limit for Businesses?
The time it takes to remove a PayPal limit will vary depending on the initial issue. Businesses should initiate the PayPal limit removal process as soon as possible so that PayPal investigators can conduct the review as quickly as possible.
In addition, when working with a reputable unit like GLA, removing the Business's PayPal Limit will be done quickly, reliably, effectively, and optimally.
3. How to avoid Paypal Limit when Individual/Business is abroad?
Traveling or going on business trips abroad can trigger a warning on your PayPal account (unauthorized access warning) and can result in your PayPal account being limited. However, you can avoid PayPal Limits by following these steps:
Before leaving, businesses should set up a travel profile (Travel Profile), fill in trip information such as time, location, phone number and contact email to notify PayPal about the trip.
4. How can businesses avoid being limited by Paypal in the future?
Businesses can avoid being limited by PayPal and having to remove the PayPal Limit in the future by complying with PayPal's requirements such as the PayPal usage policy (Acceptable Use Policy) or seller protection policy (Seller Protection), avoid suspicious activities such as claims, complaints, etc.
Highlights- PayPal Limit, or PayPal account limit, are restrictions applied by the PayPal to a specific account, which can prevent financial transactions such as withdrawing, sending or receiving money.
- To lift off your account limitation, increasing the account's Trust level is the most common solution, besides troubleshooting with PayPal for each specific issue.
- GLA will help you handle the problem of limited PayPal accounts quickly, effectively and accurately.
- In addition, we help businesses to open reputable PayPal Business accounts for companies in Singapore, the US, and Hong Kong effectively, quickly, and reliably.
This article was published by GLA on 20/01/2023. Copyright and accompanying content are intellectual property of GLA. All rights reserved.
The guidance and content are for general information only and are not intended to provide specific guidance and advice on accounting, tax, legal or other professional advice. Readers should consult professional advisors on specific issues.
A-Z corporate support
